Unsupported Message Types (Send Direct)

The following message types exist in the standard WBA API but are NOT supported in Send Direct mode. These requests are documented for completeness and boundary/regression testing. Production use of these types requires the standard template-based or scheduled messaging flow.

Folder: Unsupported

POST https://apis.rmlconnect.net/wba/v1/messages

Text message with preview URL

Tests preview_url flag in a plain text message. URL link previews are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "text": "30 minutes! Yes, that's right, just keep a few documents handy.\n\n1. Pan card.\n\n2. Address proof.\n\n3. Bank statement.\n\n4. Aadhar number\n\nOpen an account in 30 minutes by clicking here https://kwik.kotaksecurities.com/kwik/Account/Register?ReturnUrl=%2Fkwik%2F\n and start trading today.",
  "preview_url": true
}

📘
Note
preview_url is not supported in Send Direct. The field is ignored or may return an error.

Sticker message

Tests sending a WebP sticker. Sticker messages are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "media": {
    "type": "sticker",
    "url": "https://example.com/sticker.webp"
  }
}

📘
Note
media.type: sticker is not supported in Send Direct mode.

Document message

Tests sending a PDF document attachment. Document messages are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "media": {
    "type": "document",
    "url": "http://www.africau.edu/images/default/sample.pdf",
    "file": "bmw doc",
    "caption": "demo descriptions"
  }
}

📘
Note
media.type: document is not supported in Send Direct mode.

Video message

Tests sending an MP4 video. Video messages are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "media": {
    "type": "video",
    "url": "http://commondatastorage.googleapis.com/gtv-videos-bucket/sample/ForBiggerEscapes.mp4",
    "file": "escape.mp4",
    "caption": "This is a test video"
  }
}

📘
Note
media.type: video is not supported in Send Direct mode.

Audio message

Tests sending an MP3 audio file. Uses the scheduled messages endpoint and environment variables. Audio messages are not supported in Send Direct mode.

POST Send Audio Message Copy URL: {{url}}/wba/schedule/v1/messages Note: uses scheduled endpoint and environment variable placeholders. Request Body: {"phone": "{{phone_no}}", "extra": "sampleaudio", "scheduled_time": "2025-07-15 09:55:28", "media": { "type": "audio", "url": "https://www.soundhelix.com/examples/mp3/SoundHelix-Song-1.mp3", "file": "audio.mp3", "caption": "This is a test audio" }}

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Note
media.type: audio is not supported in Send Direct mode. This request targets the scheduled endpoint with environment variable placeholders (dary/re, ession testi).

Location message

Tests sending a geographic location pin. Location messages are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "media": {
    "type": "location",
    "longitude": "72.838249",
    "latitude": "18.991341",
    "name": "Lalbaug",
    "address": "Lalbaug, Mumbai"
  },
  "extra": "samplelm"
}

📘
Note
media.type: location is not supported in Send Direct mode.

Contacts message

Tests sending a vCard-style contact. Contact card messages are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "media": {
    "type": "contacts",
    "contacts": [
      {
        "name": {
          "first_name": "John",
          "last_name": "Doe"
        },
        "phones": [
          {
            "phone": "+911234567890",
            "type": "CELL"
          }
        ]
      }
    ]
  }
}

📘
Note
media.type: contacts is not supported in Send Direct mode.

Reaction message

Tests sending an emoji reaction to a specific message. Reaction messages are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "media": {
    "type": "reaction",
    "message_id": "wamid.XXXXXX",
    "emoji": "\ud83d\udc4d"
  }
}

📘
Note
media.type: reaction is not supported in Send Direct mode.

Address message

Tests address-type location message using environment variable placeholders. Not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages — Address message via send-direct

Uses {{phone_no}} environment variable. Note: media.type is location. Request Body: {"phone": "{{phone_no}}", "media": { "type": "location", "longitude": "72.838249", "latitude": "18.991341", "name": "Lalbaug", "address": "Lalbaug, Mumbai" }, "extra": "samplelm"}

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Note
Uses environment variable tandard WBA . media.type: location is not supported in Send Direct mode.

Interactive list message

Tests interactive list messages. The Postman collection body uses a location payload — the intent is to test that list messages are not supported. Interactive list messages are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages — Interactive List message via send-direct

Uses {{phone_no}} environment variable. Request Body: {"phone": "{{phone_no}}", "media": { "type": "location", "longitude": "72.838249", "latitude": "18.991341", "name": "Lalbaug", "address": "Lalbaug, Mumbai" }, "extra": "samplelm"}

📘
Note
media.type: interactive_list is not supported in Send Direct mode.

Interactive flow message

Tests sending a WhatsApp Flow message. Interactive flow messages are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "media": {
    "type": "interactive_flow",
    "body": "Please complete the form",
    "action": {
      "name": "flow",
      "parameters": {
        "flow_id": "12345",
        "flow_cta": "Start"
      }
    }
  }
}

📘
Note
media.type: interactive_flow is not supported in Send Direct mode.

Interactive CTA with non-text image header

Tests an interactive_cta with an image header. The Postman collection body is identical to the interactive_flow test. Non-text headers (image, video, document) are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "media": {
    "type": "interactive_flow",
    "body": "Please complete the form",
    "action": {
      "name": "flow",
      "parameters": {
        "flow_id": "12345",
        "flow_cta": "Start"
      }
    }
  }
}

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Note
Non-text headers (image, video) are not supported in Send Direct for interactive_cta.

Interactive reply with non-text video header

Tests an interactive_reply with a video header. Non-text headers are not supported in Send Direct mode.

POST https://apis.rmlconnect.net/wba/v1/messages

{
  "phone": "{phone}",
  "type": "send-direct",
  "media": {
    "type": "interactive_flow",
    "body": "Please complete the form",
    "action": {
      "name": "flow",
      "parameters": {
        "flow_id": "12345",
        "flow_cta": "Start"
      }
    }
  }
}

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Note
Non-text headers (image, video) are not supported in Send Direct for interactive_reply.

Image message

Tests sending an image with caption. Uses environment variable placeholders. Image messages are not supported in Send Direct mode.

POST Send Image Message Copy URL: {{url}}/wba/v1/messages Uses {{url}} and {{phone_no}} environment variables. Request Body: {"phone": "{{phone_no}}", "enable_acculync": true, "media": { "type": "image", "url": "https://upload.wikimedia.org/wikipedia/commons/3/3f/JPEG_example_flower.jpg", "file": "flower.jpg", "caption": "This is a test Image [https://upload.wikimedia.org/wikipedia/commons/3/3f/JPEG_example_flower.jpg](https://upload.wikimedia.org/wikipedia/commons/3/3f/JPEG_example_flower.jpg)" }, "extra": "sampleim"}

📘
Note
media.type: image is not supported in Send Direct mode. This request uses environment variable placeholders (ented f, completenes).