Other Reports

Use the reports in International Reseller Webadmin to review message activity, delivery statistics, credit usage, routing details, and accounting transactions.

Some reports require you to select a date range before you can generate results or view details.

Report categories

Report category	Purpose
Log reports	Show statistics about individual message parameters and support activities.
Summary reports	Display total values of message parameters between two dates.
Account Details reports	Show statistics related to the reseller account.
Verification reports	Show accounting activities and verifications.

Log reports

Log reports include the Daily Statistics report and SMS Report.

Daily Statistics report

The Daily Statistics report shows message statistics for all users for the current day. It also shows each user’s current balance, number of messages sent, and number of message parts sent.

Image placeholder — Figure 8.1: Daily Statistics Report.

Select a username to view additional details for that user, including country, operator, number of messages, message parts, and credits.

Image placeholder — Figure 8.2: User’s Additional Daily Stats.

Select the available return control to go back to the report.

SMS Report

Use the SMS Report to view individual details for messages sent by a user.

Open the SMS Report.
Select Today’s log.
Select a username from the Select User list.
Click Submit to generate the report for the current day.

Image placeholder — Figure 8.3: SMS Report.

Image placeholder — Figure 8.4: SMS Report Result.

SMS Report fields

Field	Description
Job ID	Identifier for the message job.
User SMS ID	Identifier for the user’s SMS.
Sender	Sender associated with the message.
DLR Status	Delivery report status.
Message	Message content.
Mobile Number	Recipient mobile number.
Message Type	Type of message sent.
Length	Length of the message.
Country and Operator	Destination country and operator.
Message Count	Number of messages.
Client Submit Date	Date the client submitted the message.
Gateway Submit Date	Date the gateway submitted the message.
Cost Per SMS	Cost of each SMS.
Credits Deducted	Credits deducted for the message.
Error Code	Error code, if applicable.
Error Description	Description of the error, if applicable.

Use the search boxes above selected table headers to find a specific result.

Export an SMS Report

In the SMS Report section, click Export log.
Select the user, mobile number, sender, DLR status, and time duration to apply search criteria.
Click Submit.
Use the Download link that appears below the request details to download the report as a compressed file.

Image placeholder — Figure 8.5: Export an SMS Report.

Image placeholder — Figure 8.6: Generate a Link to Export SMS Report.

When you generate a download link, the user’s client portal also generates a corresponding link. Send the user the matching Key from the SMS Report so they can select the Download link associated with that key in the client portal.

Summary reports

Summary reports display total message parameter values between two dates.

Dashboard

The Dashboard provides a single view of summaries for various message parameters. You can generate results for a selected user and date range.

Open the Dashboard tab.
Select a date range and user.
Click Search.

Image placeholder — Figure 8.7: Dashboard Section.

Delivery statuses

The delivery status pie chart shows the total messages sent by status. Hover over a slice to view the total messages for that status.

Image placeholder — Figure 8.8: Delivery Statuses.

Messages per country

The Messages per Country 3-D column chart shows the total messages sent to each destination country.

Image placeholder — Figure 8.9: Messages per Country.

Messages per day

The Messages per Day column chart shows the total messages sent each day.

Image placeholder — Figure 8.10: Messages per Day.

Summary Report

The Summary Report shows a user’s total messages, message parts, and deductions. You can search by username, country, and operator.

In Summary Type, select User wise to display usernames in the Select Name list.
Select a username.
Optional: Use the Country and Operator lists to narrow the results.
Click Submit.

Image placeholder — Figure 8.11: Search for Message Summary.

The Total Details section shows the total messages, parts, and deductions for all selected users. Select the Date/Month, Country, and Operator check boxes to add these columns to the report.

Image placeholder — Figure 8.12: Summary Report Subsection.

Account Details reports

Account Details reports show statistics about the reseller account. This category includes the Coverage Details report and Credit Details report.

For more information about the Credit Details report, see Recharge your Account.

Coverage Details report

The Coverage Details report shows the routes and prices that Route Mobile offers to a reseller. The coverage is organised by country, operator, and price in US dollars.

Image placeholder — Figure 8.13: Coverage Details Report.

The report also shows mobile country code, mobile network code, and the date each route was added.

In the Search User Routing section, select a country to display routes for that country.
Click View to see price change logs for a route.

Image placeholder — Figure 8.14: Price Change Log.

Verification reports

Use Verification reports to perform accounting activities and verifications. This category includes:

User Credit Logs report
User(s) Routing report
User(s) Routing Update Log report

For information about routing reports, see Manage User Routing.

User Credit Logs report

Use the User Credit Logs report to search for detailed credit transactions for each user.

Image placeholder — Figure 8.15: User Credit Logs Report.

Field	Description
Old Credits Allotted	Credit allotted by the system to date.
New Credits Allotted	New credit allotted by the system.
Credits Added	Credit amount added to the user’s account.
Old Balance	Balance before credit addition.
New Balance	Balance after credit addition.
Credit Adjusted	Amount by which overdrafts are adjusted after adding credit.

The system captures the date, time, username, and updater IP address for every transaction.