Introduction

Use this introduction to understand the structure of the Administrator Guide and the purpose of International Distributor Distadmin.

Overview of this Administrator Guide

This Administrator Guide is organised in the order of feature usage. It contains eight chapters that explain how to access Distadmin, manage users and resellers, configure routing, manage jobs, personalise portals, recharge accounts, and view reports.

Guide structure

Chapter	Covers
Chapter 1: Introduction	Guide structure, Distadmin overview, and features.
Chapter 2: Know the User Interface	Sign in, user interface, other interface elements, and password changes.
Chapter 3: Administer Users	User and reseller management, default resources, alerts, and module notifications.
Chapter 4: Manage User and Reseller Routing	Route creation, percentage routing, route editing, and routing reports.
Chapter 5: Manage User and Reseller Activities	Job search and job control.
Chapter 6: Personalise Portals	Website personalisation, messaging interface personalisation, templates, taglines, and signatures.
Chapter 7: Recharge your Account	Payments and credit transaction history.
Chapter 8: Other Reports	Log reports, summary reports, account details reports, and verification reports.

Usernames and account details in this guide have either been fabricated for explanation purposes or obscured for customer privacy.

This Administrator Guide uses the Firefox browser for examples and instructions.

Overview of International Distributor Distadmin

International Distributor Distadmin, or Distadmin, is a web-based user management system. It helps distributors design messaging portals for their users.

Distadmin collects messages sent by users from different interfaces, such as web portals, HTTP API, or a desktop application. It then relays the collected messages to Route Mobile for processing and delivery.

The system also manages users and allocates price-based routing to multiple operators assigned to a user. This helps automate price allocation, which would otherwise be a manual task.

Features

Feature details are covered in the following chapters of this Administrator Guide.