Template status webhook — PAUSED event
Fires when a Direct Send generated template is paused for low quality. Subscribe to Template Status to catch this promptly, since a paused template blocks matching sends.
Example webhook payload
{
"entry": [
{
"id": "102290129340398",
"time": 1751247548,
"changes": [
{
"value": {
"event": "PAUSED",
"message_template_id": 1689556908129832,
"message_template_name": "auto_generated_123456",
"message_template_language": "en-US"
},
"field": "message_template_status_update"
}
]
}
],
"object": "whatsapp_business_account"
}Updated 15 days ago
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