---
updatedAt: 2026-08-24T17:34:18.000Z
agentTools:
  siteIndex: https://developer.rmlconnect.net/llms.txt
  projectIndex: https://developer.rmlconnect.net/route-mobile-project/llms.txt
---

# Manage User Activities

Find, review, stop, restart, and delete user message jobs in International Reseller Webadmin.

Use International Reseller Webadmin to find and control message jobs created by users through the client portal.

When a user schedules or sends messages to more than 100 numbers through the client portal, the system creates a job. Users can manage their own jobs, and you can also manage those jobs from International Reseller Webadmin.

To manage jobs, open **Manage Systems → Job Management**.

## Search jobs

Use the **Search Jobs** section to find user-created jobs. Matching jobs appear in the **Jobs List** section.

You can search using the following filters:

| Filter     | Description                                                   |
| ---------- | ------------------------------------------------------------- |
| Username   | Finds jobs created by a specific user.                        |
| Sender ID  | Finds jobs associated with a sender ID.                       |
| Date range | Finds jobs created or scheduled within a selected date range. |
| Job status | Finds jobs with a specific processing status.                 |

<Image src="https://files.readme.io/75fb571e2b47577d5e78c7d585615cf36e8b53381f7a43248d099271b32056c4-international-reseller-webadmin-figure-5-1.png" align="center" caption="Filter Criteria for Searching Jobs" />

<Callout theme="info" icon="fa-solid fa-circle-info">
For explanations of job statuses, see Appendix A.
</Callout>

## Review job details

By default, the **Jobs List** section displays all job details in a table. The table includes each job’s status and actions for controlling uploaded jobs.

<Image src="https://files.readme.io/9a84333138fb16e91c2a59a64c484a63e5d7f552508aa288d0f5d7a5ea872b67-international-reseller-webadmin-figure-5-2.png" align="center" caption="Jobs List section" />

| Header          | Description                                                                                          |
| --------------- | ---------------------------------------------------------------------------------------------------- |
| JobId           | Unique numeric ID for a job created by a username.                                                   |
| Type            | Type of message sent in the job.                                                                     |
| Msg Count       | Number of mobile numbers to which messages were sent.                                                |
| Total Sent      | Total number of messages sent.                                                                       |
| Scheduled Time  | Time the message is scheduled for submission.                                                        |
| Begin Time      | Time message submission started.                                                                     |
| Completion Time | Time all messages were completely submitted.                                                         |
| Status          | Current status of the job. The status changes as the job is processed or when you perform an action. |
| Action          | Available controls for the job, based on its current status.                                         |

## Control jobs

The **Action** column displays the controls available for the job’s current status.

### Stop an in-progress job

Jobs with the **In Process** status are currently submitting messages.

1. Find the job in the **Jobs List** section.
2. Select the **Stop** action.
3. Confirm the action if prompted.

After you stop the job, its status changes to **Stopped**.

### Restart a stopped job

Jobs with the **Stopped** status display the **Restart** action.

1. Find the stopped job.
2. Select **Restart**.

The job resumes processing.

### Restart a job with insufficient credits

Jobs with the **Insufficient Credits** status can resume after you add credits to the account.

1. Add credits to the account.
2. Find the job in the **Jobs List** section.
3. Select **Restart**.

After you restart the job, its status changes to **In Process** and the **Stop** action becomes available.

### Delete a job

You can delete jobs with the following statuses:

* In Process
* Stopped
* Insufficient Credits
* Scheduled
* File Not Uploaded

1. Find the job in the **Jobs List** section.
2. Select the **Delete** action.
3. Confirm the action if prompted.